Get 30% more from your conversations
Learn to notice what’s important to the other person.
Ask 30% more questions
Pay 30% more attention to non-verbal cues
Stay quieter for 30% longer
Get started with our
Free Values Poster
Ask 30% more questions
Pay 30% more attention to non-verbal cues
Stay quieter for 30% longer
Get started with our Free A3 Values Poster
Putting the person you’re in conversation with at the centre of your exchange creates an important emotional connection. This positioning increases levels of Oxytocin, an important hormone shown to build trust and foster generosity.
The act of putting the other person at the centre comes about more easily when we slow down, listen and observe.
Conversation Tips
Ask 30% more questions
Before you catch-up with people, make a note of 3 questions you’ve never asked them. Open questions starting with how or why are best, like “Why do you enjoy that so much?” or “How did you get started with that?”
Pay 30% more attention to body language & non-verbal cues
In every conversation, notice 3 things your conversation partner does, especially when they mention or talk about something that raises a strong emotion in them. If appropriate, say what you’re noticing, “That sounds uncomfortable” or “That’s really got you excited.”
Stay quieter for 30% longer
Practice holding silent spaces to give people time to process their thoughts or work up the courage to share something important. So, ask a question and fall silent.
And of course, always ask permission to enquire about sensitive topics — “Can I ask you about that? But only if you feel comfortable to talk about it.”
The Team Exercise
Print one out for each team mate and get the conversation started.
You’ll find straight-forward instructions on the poster. Don’t forget to use the tips above.
Get everyone in your group to watch the video so you’re ALL practicing these skills together.