Privacy Policy2019-04-09T08:10:51+01:00

Privacy Policy

Paper Tuner Limited (Paper Tuner) is owned and managed by Sehaam Cyrene. The registered address is 1 Clifton Road, Finchley, London N3 2AS and the company registration number is 11197592. Our website address is: https://betterconversations.co.

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This privacy policy will explain how we use personal data that we collect from you when you use our website.

What data do we collect?

Our company collects the following data:

  • Personal identification information (name, email address, phone number, etc.) collected via registration forms.
  • Comments left on the site including the visitor ‘s IP address and browser use agent string to help spam protection.

For personal identification information, we use ActiveCampaign to collect and store your data.

For comments, an anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How do we collect your data?

You directly provide Paper Tuner with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback or comments on the website or via email.
  • Use or view our website via your browser’s cookies.

Paper Tuner may also receive your data indirectly from the following sources:

  • WebinarNinja when you register for one of our webinars (https://webinarninja.com/privacy/)
  • ActiveCampaign when you subscribe to our newsletters (https://www.activecampaign.com/privacy-policy)
  • Thinkific when you sign-up for one of our courses (https://www.thinkific.com/privacy-policy/)
  • Xero when you pay for one of our products and services (https://www.xero.com/uk/about/legal/privacy/)

How will we use your data?

Paper Tuner collects your data so that we can:

  • Process your order and manage your account.
  • Email you with special offers on other products and services we think you might like.

When Paper Tuner processes your order, we may send your data to, and also use thee resulting information from, a credit reference agencies to prevent fraudulent purchases.

We do not sell your data.

How long do we retain your data?

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Marketing

Paper Tuner would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Paper Tuner from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, click the “unsubscribe” link at the bottom of an email from us.

What are your data protection rights?

Paper Tuner would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Paper Tuner for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Paper Tuner correct any information you believe is inaccurate. You also have the right to request Paper Tuner to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Paper Tuner erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Paper Tuner restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Paper Tuner’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Paper Tuner transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: admin@papertuner.com.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Paper Tuner uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Paper Tuner uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Paper Tuner uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Paper Tuner sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Privacy policies of other websites

The Paper Tuner website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Analytics

We use Jetpack plugin and Google Analytics to collect some anonymous analytics data.

Changes to our privacy policy

Paper Tuner keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 April 2019.

How to contact us

If you have any questions about Paper Tuner’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: admin@papertuner.com

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Paper Tuner has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

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