People often are quick to disagree or turn down an idea without always being able to clearly articulate exactly why they’re having that response. This behaviour has a massive impact on how decisions get made and stifles true innovation, creativity and collaboration.
As a team leader, moments like these present opportunities to help the other person think more deeply. Your enquiry will either help them to surface a real and relevant concern, or it will set the expectation that you expect counter arguments to be fact based.
Your tone should be enquiring, curious, and genuinely interested, rather than hard or confrontational.
Watch next: “Team Alignment: The Evidence”
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